FAQs

General Questions

What is Nikki Note?

Nikki Note is a stationery store inspired by the Japanese word “Nikki” (日記), meaning journal or diary. We offer high-quality Japanese stationery designed to enhance productivity, creativity, and organization in everyday life.

What makes Japanese stationery different from other brands?

At Nikki Note, we believe writing is more than a task — it’s a moment of calm, creativity, and connection. That’s why we don’t just sell stationery — we carefully curate pieces that inspire you to slow down, reflect, and enjoy the simple beauty of putting pen to paper.

Our collection is sourced directly from Japan, where craftsmanship meets thoughtful design. Every notebook, pen, and pencil we offer is chosen for its quality, function, and aesthetic — tools made to last, designed to spark creativity, and meant to turn everyday writing into a meaningful ritual.

Orders & Shipping

Where do you ship?

How long does shipping take?

How much does shipping cost?

Can I track my order?

Products & Quality

What types of stationery do you sell?

Are your products authentic Japanese stationery?

What paper quality does your notebooks have?

Our notebooks feature premium paper that is smooth and highly durable, designed to prevent ink bleeding and ensure a superior writing experience. With a high GSM* rating and exceptional smoothness, they work perfectly with a variety of pens, including fountain pens and gel pens.

*GSM stands for Grams per Square Meter, which is a measurement of paper thickness and weight. It indicates how heavy or thick the paper is. The higher the GSM number, the thicker and more durable the paper.

Where can I leave a review?

Refunds & Exchanges

What is your return policy?

What should I do if my order arrives damaged or incorrect?

Payments & Discounts

What payment methods do you accept?

Do you offer discounts or promotions?

Need Help? Contact Us!

Feel free to email us at support@nikkinote.com or fill out and submit an inquiry form on our Contact Us page.

We can also be reached at +1(502)518-6683 between Mondays and Fridays from 9AM-6PM EST.